SILENT INSTALL, SketchUp PRO 2020 DEPLOYMENT KEYS for installation


application to many machines on the network?

The 2019 version of the installer was unpacked in the MSI - everything is understood with it, standard keys

2020 version is packaged differently, but did not find deployment help on the main page

installation help is also not displayed with standard keys /?, /HELP, ,?, -h, -help, --help

the / SILENT key worked, but how to display the progress bar for example, or remove shortcuts from the desktop?

DEVELOPERS SKETCHUP (or who is responsible for the final stage of the product?) - please do normal installation help, please !!!
we pay for the product is not small money!
you make life difficult for system administrators

not everyone buys SketchUP for one PC

dozens of sketchups can be purchased at the organization
and you suggest us to put it on each PC?


A colleague has written up instructions for doing a silent install, which mainly shows the silent key you mentioned. I’m not sure how many of the Install Shield parameters also would work, so I will check if someone can pop by here to let you know.

For fun, I tried /sPB, that didn’t work!

How do you release Sketcup Pro 2020 without a mass deployment…

Same problem here. I am well versed in application deployment using SCCM, using .exe’s and MSI installers. Nothing conventional works with this exe. I am a very unhappy system admin.

@colin Can you please share the instructions your colleague has written up? Need to deploy to 75+ computers here and with the packaging change it appears to be an entirely different process than in years prior.

Here is the full text of what we are telling people:

The SketchUp 2020 exe installer is designed with a silent mode. You will need to make sure the following prerequisites are installed:

These will automatically install with SketchUp if an internet connection is available.

Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.23.27820

KB2999226 - Windows 7 Only

Microsoft .NET Framework 4.5.2

How to run the silent installer with default options

1.) Download a SketchUp 2020 installer. The full installer includes all of the language packs. To download the installer please see:

2.) From an elevated command line or script run

SketchUpPro2020-0-363-132.exe /silent

This will install with default options. English as the language, C:\Program Files\SketchUp\SketchUp 2020 as the install directory.

While the install is running no windows will open. After a couple of minutes, SketchUp will be installed.

Troubleshooting Steps:

The installer creates an InstallShield.log from the directory where it was run. This can contain information useful for troubleshooting. If you are having issues, please share this file with us so we can best assist you.

Thanks @colin. I’m sure you posting this here will help a lot of people.

Some examples included

Thanks for the helpful post. Just a couple of things to add.

Use <double backslash>\servername where you’re calling the installer from a network location and use exclamation marks where your folder path includes spaces:

“<double backslash><servername><Folder Name>\SketchUpPro-2020-0.exe” /silent

If you have a classic license you can deploy it using a separate batch file with the following script in it:

xcopy “<double backslash><servername><Folder Name>\activation_info.txt*” “C:\ProgramData\SketchUp\SketchUp 2020”
/D /E /C /I /H /Y

Just paste your activation info into a text file named activation_info.txt
Include all of the information sent to you by Sketchup in the format below:

User name:


Serial number:

Authorization Code:

Support number:

Support end date:

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The silent install works but how do you silently uninstall SketchUp Pro 2020? Using the msiexec /x uninstall command doesn’t remove everything. The desktop shortcuts remain, the application remains visible in Programs and Features, running the Programs and Features uninstall still runs an uninstaller which leads me to believe components are still installed.

It was much easier to manage deploying SketchUp Pro on a large scale when a MSI could be extracted from the exe.

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I think I figured out the silent uninstall command after digging through the registry a bit. If anyone else needs to do a silent uninstall the following command should work:

SketchUpPro-2020-0-363-132.exe -remove -silent

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Thank you for this information!
with this it will be a little easier to move the license between users)

Thank you all for your active participation in this topic!

the deployment issue was clear with the key /SILENT

but at least the issue of deleting shortcuts at the deployment stage is left open

so that you can select “do not add shortcuts to the desktop” in the installer - after all, they cannot be removed from the user, and admin rights have been removed from users on the machines!
as a result, then on the user’s desktop there is a garbage can from such “deployments” and not deleted shortcuts.
just “probably you need to use another installer, not installshiled”
so that there is a key /NOICONS or something like that.

The Desktop Shortcuts are located at "C:\Users\Public\Desktop"

The Start Menu Shortcuts are located at
"C:\Users\All Users\Microsoft\Windows\Start Menu\Programs"

Modification (ie, deletion) requires administrative privileges.

This is what I am writing about because I know that they are there, and to remove the shortcut you need administrative privileges, which users do not have. (and never will be)

therefore, in a normal installer, you must have a checkmark in the GUI installer in order not to create shortcuts, or a deployment key, indicating that /DO NOT CREATE SHORTCUTS! (my indignation towards the developers:))

I understand writing a complex code of the product itself, it is difficult, time-consuming and expensive.

but make a normal installer that can be deployed painlessly and flexibly in workgroups
this is a passed stage, there is nothing new and supernatural to come up with. everything has been written for a long time. you just need to implement it.
what is the difficulty ??

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It isn’t as convenient as having the functionality built into the installer but you could write a PowerShell script to perform the installation and then remove the desktop shortcuts later.

# Install SketchUp Pro 2020
Start-Process -FilePath ".\SketchUpPro-2020-0-363-132.exe" -ArgumentList "/silent" -wait

# Remove shortcuts from public desktop
Remove-Item -Path "C:\Users\Public\Desktop\LayOut 2020.lnk" -Force
Remove-Item -Path "C:\Users\Public\Desktop\SketchUp 2020.lnk" -Force
Remove-Item -Path "C:\Users\Public\Desktop\Style Builder 2020.lnk" -Force

I thought I’d post my experience with the installer, as deployment would be a right pain without an MSI.

I managed to extract an MSI from the temporary folder created, it does take quite a while to generate. The temp folder created with a GUID eventually creates another subfolder with a GUID (including a second one if Visual C++ Runtime are required). Below was the easier way to grab the files, without having to catch them during install running - probably best to do from a VM.

  • Uninstall the Visual C++ 2015-2019 runtime from your PC (or just have a version lower than is required, 14.23.27820)
  • Run the installer normally (not silent)
  • Eventually, once the files have extracted it will first attempt to install the Visual C++ Runtime and halt, prompting for a reboot.
  • At this point you can navigate into the %Temp% location and find the folder containing the MSI. I’ve attached a screenshot to show this.

I think two folders are created when the installer is run, one containing just the Install Shield file (i.e. _isB653.exe) and the other containing some of the extracted Install Shield files, plus the subfolder with a GUID containing the MSI.

Of course, if you set this up in SCCM it will still require the Visual C++ Runtime to be added as a Dependency, but having the MSI allows me to have more control on what the install does in terms of rebooting, etc.

I’ve not had any issues with shortcuts, mentioned above. When I run the uninstaller (MsiExec /X “{4c8537c3-c896-1bca-d37f-3a0c4c460134}” /QN /NORESTART - for version 20.0.373) the shortcuts are removed as expected.


Are the .mst files the language packs ?

Yes, but if you require English I don’t believe it’s required. The only item added by 1033 (en-us) is ‘InstallShieldTempProp = 0’ and as I’m not actually using the InstallShield method I don’t think it’d do anything. The other transform files add this entry plus update all the language in the MSI.

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