Serial number and authorization number, that I haven´t got. help!

[NadimT]

I bought SketchUp Studio in march of 2025, but today I can’t open it, because is asking me for serial number and authorization number, that I haven’t, and I can’t found in my emails.

How or where can get those numbers?

Regards,

[bmike]

You don’t need them. Login with the email address and password you used to purchase the subscription with.

[DaveR]

Not only do you not need a serial number or authorization number, there aren’t any for regular users. Make sure you are entering your Subscription information under Subscription Plan.