Scenes>image export problem

SketchUp Pro
,
1

Hey all,

From one day to the other, exporting scenes (to jpg), changed say 1-5% in size.

First thought I had accidently moved the object in the scene and then saved it by mistake, though discovering that all scenes exported to jpg is now exported with the object smaller than before.

Either way, this causes loads of issues when you need to rely on that the exported images from sketchup to say; indesign documents were you want to update (many) images from sketchup scenes.

I have not changed laptop, window size, image size and all my hardware is updated.

Anyone have a clue what happened and if its fixable would be very appricative,

Thanks,

2

Hard to tell from your description. Might be able to tell by looking at the SketchUp file.

3

Since I work in a professional context it is not possible to send out files to unknown persons. Is there any info I can provide you to give it a guess?

4

Send it in a private message. Click on my name at the top of my post and then Message.

5

“Since I work in a professional context it is not possible to send out files to unknown persons. Is there any info I can provide you to give it a guess?”

6

sounds like you, your printer or an extension has set ‘safe margins’, that normally reduces output size by that sort percentage…

NB: you can always knock up a quick [non-confidential] example file, as it’s often model settings that give the clues…

john

1 Like
7

You [or someone very like you] have already started a very similar thread at SketchUcation…
Spreading the problem doesn’t always work !

There are several possibilities…

  • As John says - printer margins scaling the image or cropping it.
  • Problems with your Graphics Card’s drivers suitability.
  • The SketchUp window being resized across sessions - e.g. it’s not docked, the screen-resolution has changed, docked-toolbar-columns/docked-tray-widths varying etc.

Even us getting your model-file might not be conclusive, since your ‘working-practices’ within SketchUp and your office’s printer’s settings will undoubtedly affect image-export/printing results…

I fear we are at the start of a long path of discovery...

:face_with_raised_eyebrow:

2 Likes
8

I want to chime in and suggest we don’t turn someone’s post away if they’ve asked in another place. While Sketchucation is a great community, it isn’t as actively watched by the SketchUp staff… so we might not be aware of the issue. My hope is that if something is answered/resolved there (or here) that the 2nd location will get that update as well. The more everyone knows, the better.

3 Likes