I’m having an issue with Sketchup for iPad models created via Scan-to-Design not opening via Trimble Connect on Sketchup Desktop. Other models not create via Scan-to-Design that have been publish to Trimble Connect open well, just not the scanned models. I can select the file from Trimble Connect and click Open, and the Trimble Connect window disappears, and not SU file opens.
Additionally, there is no preview available for the iPad SU models created using Scan-to-Design in Trimble Connect.
I’m running Sketchup for Desktop Version 24.0.554 on Mac running MacOS Sonoma Version 14.5, and Sketchup for iPad 6.6.0 (2084) on iPad Pro 4th Generation running iPadOS 17.5.1.