Render(in) does not work

Hi There, Iam having trouble opening Renderin in Sketchup. I dl. a trail version, and activated it with the extension-manager. Now when I open the plugin it is asking for a serialnr. Witch you should not need.
I looked on there side for installation and I should open Prefrences in SkP and choose Extension in the dialog. But I don’t have that in the Dialog. I could go for Applications, but that doest work (how to remove that link btw) Hope anybody knows what to do? Thanks. Greetings Dion

you have to contact the support service on renderin.com

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thanks. Solved.