Problem on install on win 10

Hi I’me currently trying to make a new mould for an MC trailer. I have a friend who helps me get it working. But the file he send me cannot be opened due to this litle problem.

I get a message on installation that.

“An error occured i PreBootstrapper”
“Could not create Sketchup_install”

http://forums.sketchup.com/search?q=PreBootstrapper

See: