Hi. Is anyone else here having trouble accessing help files? For example this link comes up in search but is showing “Access denied” http://help.sketchup.com/en/article/70071
I get the same. There are various broken links in the recently revised Knowledge Base help. The best handling is to point them out here, as you have done, so that Trimble can fix them.
To the Trimble team: there were a lot of these this time around. Ever think about using a robot script to probe the website and detect such broken links?