Object direction issue

Hi there, I’ve recently started using sketchup and I’ve just discovered a problem I am constantly having. Every time I get an item from the warehouse, it imports directly to my plan; however, it doesn’t come straight. What I mean is it does not come in a 90 degree angle, it comes in an odd angle with only one of its surface touching the base. When I do change the angle myself, it is not correct. For example, when I change it to 90 degrees, it’s completely opposite from straight. I end up eyeballing it. This definitely takes more time to adjust items, not to mention it might not even be straight since I’m eyeballing it. Is there a solution to this? This hadn’t happen before.

Reset the Drawing Axes to their default position.
Right click on one of the axes > Reset (Do this in empty space, away from any geometry)

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