Grey
October 12, 2021, 5:54pm
1
HI Everytime I try to open a file when the software is open I get the following. As soon as I shut SU down and reopen it fine. I need to ‘copy in place’ an item and this is stopping me from doing it.
Any ideas?
My network is fine as is my internet access.
DaveR
October 12, 2021, 5:57pm
2
Sign out of SketchUp, close it, open it and sign in again with your e-mail address and password.
The subscription license requires a sign in every 28 days.
That’s quite a bunch of tools you’ve got there. You could free up some real estate if you get rid of the redundant tools.
Are they tools or are they emojis telling a fantastic tale of derring do?
I feel sure I have seen something like that at Thebes.
Grey
October 12, 2021, 10:13pm
4
Thanks Dave that sorted it. I don’t know why it is doing it. It is happening roughly every two days.
Grey
October 12, 2021, 10:19pm
5
I wish I could remember what half of them do! When I need them I can never find them!
DaveR
October 12, 2021, 11:02pm
6
It shouldn’t happen every two days, though. Watch it again and see.
Is this with SU2021? Did you install it by right clicking on the downloaded installer and choosing Run as administrator?
Might help to get rid of the redundant ones and then turn off the toolbars for those extensions you aren’t using.
Grey
October 12, 2021, 11:32pm
7
its working out which one is which! I have downloaded Curic’s menu manager but never get time to use it!
Grey
October 12, 2021, 11:33pm
8
I do need to sort them out.
DaveR
October 12, 2021, 11:34pm
9
If you make a screen shot showing the entire SketchUp screen I’ll point out the redundant ones.
Grey
October 12, 2021, 11:34pm
10
yes it is 2021. It has been happening a lot recently. I will keep an eye on it.
Grey
October 12, 2021, 11:36pm
11
thanks. Off to bed now so will do it tomorrow if that is ok and thanks for your help.
DaveR
October 12, 2021, 11:36pm
12
Grey:
yes it is 2021.
Did you install it correctly?