when adding a user to our 3D Warehouse.
We receive the error:
“More than one user found with the provided email address”
somebody know how to fix it?
1 possibility is that the user has managed to create multiple TIDs with the same email by using the apple/google/Microsoft sign in options and the standard email/password sign in - this happens fairly frequently in my experience.
They need to find the extra one and delete the account via myprofile.trimble.com or perhaps they could contact support directly