Joke aside, you apparently use a custom overlay on top of your Win10 made to look like a mac OS dock.
Could it interfere with SU ? most interface troubles these last few days on PC seems to be related to the change of… framework ? (not sure of the word, long day, it’s late)
could it cause conflict with your graphical interface ?
Windows-supplied Nvidia drivers are worthless. You should go to the Nvidia website and download and install the drivers for your card type from there. Then, in the Nvidia control panel 3D application settings check that SketchUp is set to use your Nvidia card.
I was having the same issue and contacted SU support. I’m on Windows 10 and had my display setting at 125% scaling (older eyes). I reset the scaling in the windows display setting back to 100% and regained the full area of the workspace window.
I also updated my Nvidia driver, rebooted, etc. I’m using an Nvidia Quadro 2000 graphics card, which I’m guessing is now about five years old.
SU 2022 does not have the same issue; it seems to be a 2023 problem.
Thanks and you have nailed the bug for sure. Happy it worked for you. Mine is set at 200% (recommended) because of the resolution of my monitor - 4500 x 3000. Scaling it back to 100% on my system everything else is unworkable because it is too small. Everything is too small to read:
Desktop is unreadable
SketchUp menus and icons are unreadable is unreadable
Style Builder and Layout are unreadable
V-Ray is unreadable
Other design programs are unreadable (Photoshop, InDesign…)
I can get 2021 to work on my computer recommended 200% scaling but V-Ray is buggy with it. Support is more or less indifferent to my problem.
My monitor resolution is 2550 x 1440. At 100% scaling, I’m working to read everything else on my screen, which is almost uncomfortable. At 125% scaling, the screen and images are an easy read, but I lose SU workspace area. Trimble said they’re working on a fix and will update, but no timeline was given.
Unfortunately, I didn’t see your post because my choice of search keywords were not helpful to point me to your thread, so I ended up creating a new post at:
What I discovered was that this problem only presented itself, on my Windows 10 machine specifically, if my “main” or primary monitor (whether it was a single monitor or part of a multiple monitor setup) was set to have a display scaling higher than 100%. Edit: Just realised @geocraw4d and @Chabup also mentioned only 100% scaling works.
So, if my main monitor display scaling was set at 125% or higher, it would produce the same problem as yours. And the higher the scaling percentage, the worse the effect (i.e. the smaller the visible workspace).
You may note also that, when the problem presents itself, your cursor likely won’t be able to properly select or perform anything at the coordinates your cursor happens to be positioned at. See more information in my post if you’re interested.
Workaround (though not a proper solution): set your “main” monitor – ideally your largest monitor –display scaling to 100% when using Sketchup 2023. If you have other monitors, set them at whatever display scaling you wish (for me, this had no ill effect). If your only or largest monitor is 28" or less, and you can’t deal with squinting, then you’ll have to revert to 2022 until they fix this problem.
Thanks to @ateliernab for pointing me to your post and @DaveR for pointing me in the right direction (by mentioning display scaling) to do further testing and find the workaround.
Note: this problem didn’t happen on my Windows 11 machine. It only happened on my Windows 10 machine. Bear in mind, I don’t know whether your problem, although identical to mine, was caused by the same underlying factor (i.e. either the OS version, or a particular machine configuration). This remains to be seen/tested by the Sketchup programmers.