Manage license menu item greyed out in Sketchup Pro Classic program

SketchUp Pro
1

on 30 January 2019 I bought Sketchup Single User Version 2018, I am now trying to move the license from one older MacBook Pro to a new MBP that I recently purchased. When I open the Sketchup program (that works well) and go to Sketchup Menu, the Manage License option is greyed out. Any customer service contact number anyone knows of? I can’t find anything on the web site and don’t know where to go from here.

Nick

2

The manage license is for subscribers and you need to be signed in for that option.
If you have a classic license, go to [menu]Help->Welcome to SketchUp and choose the ‘Classic’ tab in the licensing area (on the left are three main area’s. ‘Files’,‘’Learn’ and ‘License’

3

Thanks for the help Mike.

Nick