I have been using SU Pro 2018 since May 2020. As an Architect, I use SU & LO for all of my work, Design, Contract Drawings, Building Permit Application Drawings, etc. On Thursday last week LO gave me an error message “Sorry, this instance of of SketchUp pro is not licensed” and refused to work any …

I don’t know what is going on, but you should edit your license number out of your post! This is a public forum, not official support. None of us can do anything with your license except steal it.

Have you closed SketchUp since this problem started with LayOut? Does SketchUp still work fine after a restart? Have you done a cold reboot of the computer? I’m curious. Why did you only start using SketchUp 2018 in 2020? FWIW, there is no official support for SketchUp 2018 but @colin might be wil…

Yes, Yes and Yes, in answer to your first three queries. I was using SU Pro 2017 on my windows desktop when I tried to install it on my laptop. I had to get a copy of my license activation code to get it installed and SU Pro 2018 was the only course of action offered. (probably the 3 year vanishi…

[image] gvs: I had to get a copy of my license activation code to get it installed and SU Pro 2018 was the only course of action offered. Ah … I see. [image] gvs: Also, I got my license when I bought SU 3 I did, too. Hopefully Colin will be able to help. Have a good weekend.

Your 2018 license looks like it should be working. If you have previously gone through the changes to even convince 2018 that you have an Internet connection, the rest should work. My 2018 LayOut is still working ok. You could try removing the license and adding it again. I will message you the rig…

LayOut thinks its not a licensed SU and won't start.in SU pro 2018

Technical Problems LayOut

system Closed January 3, 2025, 11:55pm 8

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LayOut thinks its not a licensed SU and won't start.in SU pro 2018

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