Incorrect shadows on export/

Layout+skechup 2024

I have multiple views on a sheet, elevations of building with their own shadow settings

when sheet is exported, only one viewport exports correct shadows
the additional viewports will either display partial shadows or completely incorrect shadows.

These views look fine while working in the program, but once exported-this problem occurs.

It appears that this glitch is caused by the program only utilizing one sun angle for all views on sheet even though each view has custom sun angle.

the only way to avoid this issue is to place each view on its own sheet and print each sheet individually, sheets cannot be printed in a batch or share the same sheet

cpu i9 9960x
gpu rtx 2070

unfortunately the files are too large to attach so here is download link

Layout & skp files

example of the error

Share the LO file and the PDF so we can see what you are working with and what you are getting.

its very large project so I had to create share link

wetransfer link

now looking at this, are layout files often larger than the skp projects associated?

the layout file alone is 190mb

I just tried PDF instead of png/jpeg and that seems fine but I need PNG in hi resolution for my prost production

it would be great to fix this error but I only expect to relay this error to skp team so they can patch it in future

Which viewports are showing correctly and which aren’t?

That would have to do with the unused .skp references you haven’t purged.



Purging just the LO file reduced the file size by 34%.

I looked at the Building A SketchUp model file and did my usual cleanup process. Fixed incorrect tag usage,


purged unused content,

and reduced the largest of the textures to a reasonable size.

That resulted in a 38% reduction in file size. I would anticipate the other .skp file would show similar reductions.

Back to the shadow thing. I see some of the viewports have had their shadows modified relative to the settings in the SketchUp models. In the Building A model I see that you have different times and dates for some of the scenes.

I exported a PDF and went through all of the SketchUp models to compare the shadows between scenes and views in the export. I’m not seeing any that reflect something different.

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Thanks alot for the detective work

yea, this problem was only with JPEG/PNG export
I did switch to PDF as work around, I was avoiding PDF because I believe it uses JPEG compression, I wanted lossless and exporting in large DPI

Hello,

In my experience, when you exporting/printing, LayOut will use the last saved version of SketchUp file is linked. But seems in your LayOut file, viewports are not updated with the latest one. That’s the reason why the shadows are different.

Again, which pages didn’t look right in your exports?

Cyentruk has a point. If you had changed the shadow settings in the SketchUp models but not updated the references in LayOut, those changes wouldn’t be reflected. That said, I compared all of the views in the LO file with the SketchUp models you shared and they were identical. I didn’t see any viewport that didn’t match its scene.

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Every sheet that has 2 views will produce the glitch if you export in PNG/JPEG
after I created this post I realized this glitch does not occur with PDF export

I do not believe shadow settings in layout were changed, I set up the shadows in skp scenes

bottom line is, the shadows that are shown in the Layout viewport are not the shadows produced when exporting PNG/JPEG. Somtimes it appears it chooses one sun angle and applies it to both
other times it appears to clip the shadows where a section pane exists but is active only in the other view.

this is most definitely a case where the render is combining/mixing settings that exist in one viewport but are different in the other

I do see the difference between viewports and a 300 DPI PNG export. It doesn’t matter which graphics engine is being used. In this case the shadows are as set for the scenes in the SketchUp model. I wonder if @adam has any insight.

In LayOut


Exported PNG in image editor.

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sometimes it completely neglects to keep shadow like in the image below

I believe it is interpereting the clipping plane in whichever view the renderer processes 1st into the 2nd view it renders but only applying it to the shadow

I bet if I turn off clipping panes alltogether, this will not be result

also to note, this problem likely did not occur in 2021 layout when this project originally produced images. We are updating this project and we would have run into this problem 2-3 yrs ago, but I do not think it was issue

@DaveR @Jbloom I believe the SketchUp team has discovered and fixed the issue that resulted in shadows disappearing, hidden geometry showing, and possibly other problems when rendering SketchUp model viewports in LayOut. That fix will hopefully be in the next release.

Adam

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thanks for that update

good to hear

I wanted to report this as a bug, is this forum only way to do that?