Impossible to connect Help

Since this morning, I can not connect to open sketchup.

  • My internet connection is working fine.
  • I’m on Mac Monterey 12.6
  • I reinstalled the latest version of Sktechup.

when I launch the application the connection window appears and hangs with the message.

  • Connection in progress
  • Restart the browser.

despite restarting the navigator the window is blocked and I cannot work on sketchup.

I am very annoyed.

Hi @jules200 ,

Please delete you login_session.dat and try to Sign In again.
You can find instructions in this article:

Let me know if that works.


Yes yes perfect ! marvelous !!! thanx

The Log-in-errors article that is linked has had its information merged into an FAQ article. This is the new link to use:

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