I don't know how to post a question without starting a new topic

SketchUp Pro
1

My prior computer, Intel Core i5, 1.6 GHz, 4 core, 8 logical processors, Windows 10, 16 GB, Dell Latitude 7400, was deemed compatible for SketchUp Pro 2023 by SketchUp’s web site. However, I was getting a lot of lag/not responding and decided to upgrade.

I now have an Acer Nitro, 32 GB RAM, Windows 11 Home, 64 bit, AMD Ryzen 9 7940HS w/ Radeon 780M Graphics, 4001 Mhz, 8 Core(s), 16 Logical Processor(s), 512.00 MB, NVIDIA GeForce RTX 4070 Laptop GPU, 8 GB RAM, and I’m still getting lag, WTF. Please advise.

2

In most cases issues like this are due to the complexity of the SketchUp model. A message of Not Responding is usually because SketchUp is busy doing something and won’t respond to further input.

Share your SketchUp model file so we can see what you are working with.

3

Thanks for the quick response. I was trying to do a Follow Me, just with a surface to go around a circle and it couldn’t even to that! Even lines and surfaces are hanging SU.

I’ve downloaded SU Pro 2023 so I should be accessing it on my laptop vs through the cloud. I’ve attached the latest file giving me problems.

Thanks

Jason

(Attachment nitro2.skb is missing)

nitro2.skp (1.2 MB)

4

Thanks for the quick response. I was trying to do a Follow Me, just with a surface to go around a circle and it couldn’t even to that! Even lines and surfaces are hanging SU.

I’ve downloaded SU Pro 2023 so I should be accessing it on my laptop vs through the cloud.

I just tried attaching and sending the file giving me problems and Proton Mail wouldn’t let the files go through…

Thanks

Jason

5

The issue Proton Mail had is:

Unfortunately some attachments in your email message to [“incoming+927e89f63a061d0756ff6b2995a78dd1@sketchup.discoursemail.com”] (titled Re: [SketchUp Forum] [SketchUp/Pro] I don’t know how to post a question without starting a new topic) were rejected.

Details:
nitro2.skb: Sorry, the file you are trying to upload is not authorized (authorized extensions: jpg, jpeg, png, gif, skp, layout, pdf, zip, rb, rbz, kml, kmz, style, skm, stl, gcode, dwg, dxf, dae, psd, ai, txt, eps, avi, mp4, mov, sulog).

If you believe this is an error, contact a staff member.

6

Your file is attached to the forum post, you don’t need to email it to anyone.
You are using 999 segment circle, therein lies your problem. The default is 24, 999 is overkill and the more segments in your model the ‘heavier’ it becomes.
It also means you will have tiny face issues that will cause follow me to fail.

7

Who said anything about the cloud?

Box has gotten to the root of your problem. Too many edges segments.

8

Dave:

Yes, but I wasn’t sure if I might have been accessing the file from One Drive, but it’s local.

I downloaded a parabola app from the Warehouse and set it for 999 segments, the thinking being I’d like to see smoother, tighter, more accurate solids, I thought my 32 GB and 4 GHz processor could take that…

Thanks for the feedback, I’m sure I’m not done with my struggles…

Jason

9

999 sides is excessive. No need for that. Try something reasonable like 48 or maybe 96 sides.

10

Yes, I went down to 100 and it’s working now, I’ll have to experiment and see how far I want to push it.

11

Generally less than 100 is plenty and I normally use some multiple of 12.

Imgur

Nothing more than 96 sides in any of the curves here and only 48 or less for most of them.

1 Like