Hello,
If anyone can help in my issue? when I open this file and the [failed to open document] appeared.
How to open the file?
Thanks in advance. quite urgent to work continuously
Hello,
If anyone can help in my issue? when I open this file and the [failed to open document] appeared.
How to open the file?
Thanks in advance. quite urgent to work continuously
Anyone can help? ![]()
well, I canāt even open your .rar file.

Sketchup files are already compressed, no need to compress it further to send it to us or anyone.
But my software canāt even extract something coherent, it doesnāt bode well for your file.
alsoā¦600mb file ? that sounds like a 3d warehouse bloated file. where you picked stuff that looks good up close without cleaning / removing / zooming out. problem might come from here, itās far easier for data to get corrupt when saving a massive file than a small one.
when you download stuff, always consider what you will show. because in the end, you might have found some lovely elements, but they wonāt be seen, or just in the background far away.
also, purge. purge your file every day. Iām gonna guess that not all of the 600+mb are actually in use in your final model. with big models itās often the case
Thanks for reply and information. will apply it on work later.
how about this? can open?

well no, because you didnāt give access to anyone with the link ![]()
ahh sorry now is ok
I canāt open it either.
check your backup file. the skb that exists next to your sketchup project.
rename it as a .skp file and see if it opens.
if it doesnāt you might have to share it as well.
where was it stored, directly on your drive ? or locally on your computer THEN copied on your google drive ?
Looking at the code, I can see that youāre not using the latest sketchup, there is a 23.1 update that solves many bugs.
There is a chunk of weird data in the middle, but itās not big. Maybe @colin could retrieve something ?
But (same as the other thread Iām monitoring), itās 2.40 am in colorado, help is still sleeping ![]()
my advice ? start right away, donāt waste time.
Iām also having the same issue. How do I fix it?
https://drive.google.com/drive/folders/1S-utl0c3SfFnXP-W0rVrYxTRDX9QZqEm?usp=sharing
so, canāt open either, looking at the code, you also have an update to do (youāre running 23.0.367), 23.0 wasnāt the stablest.
however, I donāt see massive slices of 0 in the code. I canāt make sense of what Iām reading, but at least Iām reading something, not emptiness.
@colin can you recover anything from either file ? (backup and main looks the same to me)
Thank you for your assistance. Iāll try to update Sketchup to the most latest version.
Even with Sketchupās most recent version, Iām having the same problem.
Iām also having the same issue. How do I fix it? failed to open document
Please need help⦠Thanks in advanceā¦
Please do not double post. It is against the forum guidelines. Your file is heavily corrupted (a lot of zeros) and probably even @colin cannot recover it.
I also canāt recover the file. Next thing would be to check in the same folder to see if the same named file with an extension .skb is there. Thatās the backup file, and it may not be as filled with zeros as the .skp is.
they have the same size also it says failed to open document sir
The SKB has nearly 80% of its data, but is missing enough to not be usable.
Do you have any other sort of backup system, where you could go back to a copy of the file from a few hours ago, or even yesterday?
Thank you for you effort sir. I cant find any back up. i decided to start over againā¦
Hello Colin, while working on a SketchUp project, the power suddenly went out. When I try to open the project again, I get an error (failed to open document). Could you please help me with this urgently?
my file is here
About a quarter of the file is filled with zeros. Do you have the SKB backup copy, that would be in the same folder as the SKP?
Hi @colin. Iām worried about a house project that was well underway. I came here to the forum because of the same error. I have SketchUp 2025, and my computer lost power for a second. When the power came back on, I tried to get the .skp file and also the renamed .skb file, but I couldnāt do anything. Can I show you the files so I can see if I can recover anything? Thanks.