How do I open files saved in SketchUp Free in SketchUpPro2021?

peterc · January 3, 2022, 4:47pm

peterc · January 3, 2022, 4:51pm

Hi. I’m new to all this. I guess I meant to say "How do I open files saved to the cloud in SketchUp Free in SketchUpPro2021? I then want to save that same file in SketchUpPro both to the cloud and to my PC.

Pete

DaveR · January 3, 2022, 4:52pm

Download them to your computer so you can open them or open them from File>Trimble Connect. Then when you save them make sure you are saving locally.

peterc · January 3, 2022, 4:53pm

Thanks Dave. Trouble is I can’t now open SketchUp Free - it seems to have disappeared - and nor can I see these files in Trimble Connect.

DaveR · January 3, 2022, 4:57pm

Almost every time that sort of thing is reported it’s because the user is using a different e-mail address. Make sure you are using the same e-mail address you used when you created the files.

peterc · January 3, 2022, 4:58pm

OK. I just bought SketchUpPro today, so let me play around here a bit before wasting more of your time, then I’ll get back if I can’t find the solution. Thanks in the meantime. Pete