How do i install additional SketchUp Pro seats on a network license?

licensing
networklicensing
2016
license
networklicense
#1

We purchased additional seats for SketchUp pro on a network license.
After purchase SketchUp Pro had access to the new licenses.
Now i only see the count of licenses before the purchase.
The SketchUp license portal does show the total amount of licenses.

Because we upgraded the license to 2018 i can’t generate a 2016 license file to try if this will help.

After purchasing additional seats on a SketchUp Pro 2016 network license, how do i add these additional seats to SketchUp?

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#2

You should contact Customer Support directly for help with this.
https://help.sketchup.com/en/contact

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