HEEEELP ! Layout issue (scenes + slowness pb) after macOS update overnight

LayOut
, ,
1

HELP !

I worked on a 60 pages document and this morning after after opening my file there is several issues: :scream:

  • All is SUPER SLOW (I passed the doc in hybrid format) but still it is normally not that slow ; it takes hours to go slide by slide
  • I cannot refresh the SKP link : when I click on the image which I should be able to refresh, I cannot even access to it : there is not blue frame appearing !!
  • the scenes appear wrongly : 3d captures appears with part of the hidden items :sob:see capture
  • some of the one B&W pages are now colored see captures

On top of that I need to deliver this document with the last changes in a couple of hours :sob:

Thanks for your kind help !

Maya

PS : I changed my computer last July, so it is fully new with M3 card

2

1_NEW as it should NOT be
1_NEW as it should NOT be1920×970 246 KB

1_OLD as it should be
1_OLD as it should be1920×1326 133 KB

2_NEW Other example as it should not be
2_NEW Other example as it should not be1920×1172 125 KB

3_NEW as sit should not be with quotes
3_NEW as sit should not be with quotes1920×1218 159 KB

3_OLD as it should be with quotes
3_OLD as it should be with quotes2238×1320 384 KB

Error message 4_when opening_ what does it mean ?
Error message 4_when opening_ what does it mean ?1920×1126 162 KB

3

Yes. updating an OS right before a deadline is like buying new shoes just before a marathon. it’s not gonna end well.

@Barry mentioned that SU24 is mostly fine with Sequoia, however it’s the very first release of sequoia and the os itself has some bugs and kinks.

that’s why in general, it’s not worth it updating mac os before the second or third update.

beyond that what can we do ? not much. In layout’s preferences, are you using the new engine (experimental) or the old one ? can you try switching between both ?

if you export as pdf, do the weird artefacts remain ? or is it only when working in layout ?

1 Like
4

ça fait trÚs années 70 sinon :slight_smile:

1 Like
5

Yes. updating an OS right before a deadline is like buying new shoes just before a marathon. it’s not gonna end well.

Actually I thought there would be an update but it seems it did not happen over night as I thought ?Processing: Capture d’écran 2024-09-18 à 10.47.32.png


beyond that what can we do ? not much. In layout’s preferences, are you using the new engine (experimental) or the old one ? can you try switching between both ?

No I am not using the experimental ; I can try switch back and forth


if you export as pdf, do the weird artefacts remain ? or is it only when working in layout ?

I can try

Plus, in the meanwhile, I copied my document, and try to accept to correct the errors (see previous capture). After waiting 20 min, it seamed to have updated almost correctly the document but I had this “WARNING flag” appearing see capture
 I was feeling relieved but then it bugged again
 to the scene issue described in my 1st message !! I don’t understand :confused:

Capture d’écran 2024-09-18 à 10.45.12
Capture d’écran 2024-09-18 à 10.45.121790×1022 182 KB

6

Haha je ne suis pas sur que mon client ni mon menuisier n’apprĂ©cient ce nouveau layout (sans mauvais jeux de mot) :sweat_smile: :joy:

7

@ateliernab

beyond that what can we do ? not much. In layout’s preferences, are you using the new engine (experimental) or the old one ? can you try switching between both ?

I tried but it did not change anything :confused:

if you export as pdf, do the weird artefacts remain ? or is it only when working in layout ?

Nope

Now, and I don’t know wh, I have finally access to the blue frame to update the link to SKP. This did not change anything
 However, I tried putting back to low resolution (tramĂ© in French) and then back to high resolution (Hybrid) and this seems to work so far


Plus slowness has disappeared

Fingers crossed
 I don’t know what happened but seems linked to Hybrid format

8

It is a known issue that when you use view clipping instead of a section plane to create, for instance, an interior elevation, things that are “behind the camera” come into view in Vector or Hybrid mode. Another known iddue is that when a model is far from the origin, in Hybrid mode, edges and faces mismatch.

1 Like
9

Good points from @ateliernab and @Anssi, and I would only add that we always try to test if the issue is in SketchUp (the Viewer - linked in LayOut) or LayOut itself. If you’re in vector or hybrid in LayOut, take that scene in SketchUp and try exporting a PDF from SketchUp. If it looks bad there, we can file a bug but nothing to help you in the short term. For a quick, better look, about the only thing you can do is to go to the pages that don’t render correctly, change to raster viewports, set your File-Document Setup->Rendering resolutions to High, and see what you get.

Once you have a bit of time, let’s see if we can figure out what happened.

b