Hi,
I have been using SketchUp Free for several years, and I recently decided to subscribe to SketchUp Go for Web. Everything went fine with the subscription, but when I log in and open my old models, I suddenly have far fewer options in the right-hand menu.
For example, I can no longer see Axes or Guides, nor can I turn them on or off. In some of my old models, there are guides visible, but I cannot delete or access them.
I have checked that I am assigned as a user and that the subscription is set up correctly. But something is not working. I don’t understand why I had all these options in the Free version, but now that I am paying for Go, I actually have fewer features.
Can someone please help me?
Thank you in advance,
Lasse Rasmussen



