Getting 'trial expired message' after buying Go

Mar 24. ive paid for sketchup go after a weeks trial but still getting the trial has expired notice. ive tried to follow the trouble shoot to no avail.

Are you trying to use it on an iPad?

When you do the 7 day trial you get to try all versions of SketchUp, including the Pro subscription that includes the desktop version. If you then pay for the Go subscription, that lets you continue to use the iPad version and the web version. The desktop version would tell you the trial was expired.

No windows

No I’m using windows, thank you Elmtec-Adam

Thank you Colin