Really, just unbelievable. As of 1:30 PM it seems to be back up. I understand that things break but please just try to keep users informed instead of all of us believing that we need to be ‘whitelisted’.

Continued posting and complaining on the forum certainly won’t change that. There are currently dozens of posts regarding this same issue - Do you really think that they are ignoring the issue? It will be fixed when they figure out how to fix it. What’s really unbelievable is how impatient folks ar…

The impatience stems from the move to web based only, only to then have this happen. Students have projects to finish, teachers have deadlines to meet. I can understand tech can have times where it wont work. But this didn’t occur when we had software to download and install.

It seems all the 18 top posts in the forum relates to this. o.0 [2019-12-10_18h17_09]

Frustrating indeed, but web-based SketchUp isn’t the only available option. SketchUp Pro is available to schools for free through a government grant.

[image] SketchUp for Schools Login Issues - Official Thread SketchUp for Schools Update: 11:15 a.m. MST It appears that SketchUp for Schools is now accessible to all users effected by this outage. As there have been no recent changes made to SketchUp for Schools, we belie…

We are back up and running…try it now

[image] 222unknown: Continued posting and complaining on the forum certainly won’t change that. And yet, without a customer service phone line or staff, this is literally the ONLY way to report it. So really it is 100% necessary to flood the site with reports when customers have issues.

I am not complaining about the service being down - these things happen. My complaint lies in the lack of communication. Myself and many others were hopping on this ‘whitelist’ bandwagon as there was no indication of any issues on SketchUp’s end.

[image] melabdo: I am not complaining about the service being down - these things happen. My complaint lies in the lack of communication. Myself and many others were hopping on this ‘whitelist’ bandwagon as there was no indication of any issues on SketchUp’s end. As outlined in the Trimble Su…

G-Suite users unable to login for HOURS with NO official response?

SketchUp for Schools

DaveR December 10, 2019, 5:40pm 7

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G-Suite users unable to login for HOURS with NO official response?

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