Free trail not working for sketchup 2024

I just tried to create an account for SketchUp for the 7 day free trial. However, when I get to the stage where it tells me to start my free trial, it keeps loading and then comes up with the error message “We are unable to start your trial. Please try again later”.

Any help will be appreciated.
Screenshot 2024-10-18 at 10.50.12 pm

I am having the exact same issue.

1 Like

The site was down this morning, but it should be back up - try again.

I just tried it again, however, I am still experiencing the same issue. If you could help that would be appreciated.

How long have you been having this issue for?

It went down again - sorry I spoke too soon.
The team is working hard on a quick fix.

Trimble status page (sketchup.com) can often show you when SketchUp services are having issues. This page shows that the problem should have been fixed about 2024-10-18T15:30:00Z.