Last weekend I decided to install the new Sketchup 2021 pro to check it out. After installation, don’t know if this is relevant or not but I selected under the windows control to open SKP file with 2020!
I just wanted to test the new version before messing of my files around with different versions,
Anyway, now every time I open a file directly from windows comes as an empty file, named “Untitled” instead of the file I’m selecting. I have tried with 2021 with the same result. So I have decided to uninstall 2021 but the problem persists. I have also uninstalled 2020, restart the computer and reinstall Sketchup but the problem persists. So, at this point, I’m a bit lost.
If I open the file from inside Sketchup works fine,
I will be so grateful if anyone could help. I have the feeling it could be something related to the registry, but maybe I’m wrong.
Thanks in advance
Sketchup will open untitled files if you worked on a model without saving. It will autosave it in “my documents”.
Can you check if you have any file named untitled in your documents ? paste this in explorer : %userprofile%\documents
If you do, first check if among them none is important (as you may have untitled_5 untitled_6 and so on…) delete them and see if problem persist.
Edit : path has changed for a couple of version, you might want to check there :
replace 2021 by other versions if needed
As well as Paul’s suggestions, two ideas from me
try opening a file with shift held down. This will skip any auto loads and start a fresh version, incase something is stuck.
And run the installer as admin, meaning find the original downloaded installation .exe , right click on it and choose Run as Admin, then select Repair when given the option.
I did the search and I found an untitled.skp and deleted it, no changes thought.
Then I went to C:\Users%USERPROFILE%\AppData\Local\SketchUp\SketchUp 2021\SketchUp\working\SKETCHUP\RecoveredFiles where I found folders for 2018, 2019, 2020 & 2021. I delete all except 2020.
Now, I can open files from the drop-down menu on the autohide toolbars (video attached) But still can’t open the file directly with a double click!
I did what you suggested with shift but nothing happen, didn’t even open the file! and also di the repair as admin and nothing happens either!
hello, have you tried relinking the default app to open with ?
right click on your file > properties
in the line open with, click on modify and go get the sketchup.exe which is in programs/sketchup/sketchup 2020
In order to understand if sketchup is just opening a blank new file (so fails to get the file you’re trying to open) or opens a file named untitled.skp that is stored somewhere on your computer, can you activate the welcome screen ? (window > preferences > general > show welcome window).
Then try opening your gatling.skp and see if you get a welcome screen or not
You are a top man!
As I said when I installed 2021, I selected to open with 2020 always but somehow It did affect. I went into default programs option and re-select SketchUp.
All good now.