Hey there experts! I have a large (700mb) file that has been working well since February. Since updating to 2023 (from 2021), the file now opens like this - any thoughts on what I should be doing differently? I have previously saved it as both a v13 and v3 file, but no luck getting it back to a f…

[2023-12-05 08_46_21] This is how it has been opening in 2021.

Without seeing the model it is impossible to say for sure, but do you have scaled copies of parts of the model scattered around in space with the original object still at the model origin? How about sharing a purged copy of the model?

Is it possible to send it directly to you?

It is too big to put in a PM directly (that is why I recommend purging). You would need to share the file through a cloud service (GDrive, Dropbox, WeTransfer…) and post the link here. If you need the file to be kept private, perhaps @DaveR could take it on. With me it would take until tomorrow.

Okay perfect, I signed an NDA on this one so if keeping it private is an option, thank would be amazing. The purged file size is 552mb. I am happy to share a google drive link to the file to access. The backstory - a client had a previous 3D modeler, but wasn’t responsive or local, and then they …

If I’m going to look at it I’d rather have the unpurged vesion.

No problem, I can share the unpurged for sure. Newbie question, how do I send a pm?

Click on my name and then “Message”. You might need a few more posts under your belt before you can do it. Please update/correct your forum profile. It says you are using 2021 and you put the operating system in the Graphics Card field.

No problem, my profile should now be accurate.

Having looked at your file, it is evident that @Anssi has guessed corectly. Objects in the model have been scaled but their definitions have not been updated to the right size. I expect this is a translation error from 3DS Max to SketchUp. Why it didn’t appear immediately I can’t say. Part of the p…

File Not Opening As Expected Since 2023 Update

Technical Problems SketchUp

Elmtec-Adam December 5, 2023, 4:53pm 14

ah
found a topic along with a script to run in 2021 that will correct the file

Files from 2020 appear radically different in 2023 - Technical Problems / SketchUp - SketchUp Community

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File Not Opening As Expected Since 2023 Update

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