Hi! I’m hoping someone else has been through this already and can recommend the actual ‘fix’, LOL. I don’t think it’s a Sketchup Pro problem. I had maxed the storage space on my PC about 6 months ago, and everything went bonkers - heck it was barely running, until I fixed the storage problem. Ap…

Thanks very much. That is the file I’ve selected. Going to try to the repair option now, will advise.

Repairing via the installer didn’t work.

Example from File Explorer window. The thumbnail on the right is the skp; next to it is the skb. [image]

In the Model Info dialog for your model (and all templates that you use,) is the File panels’ Redefine thumbnail on save checked? [image] debk: I’m hoping someone else has been through this already … There have been others that reported this issue. It usually is a mixup in the registry setti…

Redefine thumbnail on save, is checked. Thanks so much for helping me try to solve this.

You might see these topic threads … [image] SketchUp 2016 Thumbnail Preview SketchUp Hi @VahePaulman , As a troubleshooting step, could you check the following Windows Explorer option: Alaways show icons, never thumbnails If it is set, try unchecking it. You might have …

[image] debk: Example from File Explorer window. The thumbnail on the right is the skB; next to it is the skP. [image] wait, skb on the right, skp on the left ? then the skp is fine. it shows a thumbnail. the skb shouldn’t even show a sketchup icon. you don’t need to link the skb to sketch…

Sorry, not it’s otherwise. skb on left. skp on right. I’ll edit that. TY

I believe this is a windows issue and has little to do with sketchup. Ive had it happen the same as you where the .SKP has no thumbnail and the .SKB does but Ive also had the problem with PDF and other file types. I did a windows search on the issue and if I remember correctly its an folder options …

Thanks again to those who’ve tried to help. I’ve reviewed everything mentioned in this thread, and in the shared previous topic threads. I’ve tried everything except the regedit, (only because I’m afraid of that. LOL). I hope the developers will come along and see this, and offer solution. It’s …

File Explorer in Windows 11 is only showing icons; no thumbnails for previews

Technical Problems SketchUp

DanRathbun January 6, 2025, 9:31pm 8

You might see these topic threads …

… and …

Topic		Replies	Views
Thumbnails preview cannot be seen in folders Pro	21	21215	March 17, 2023
Thumbnails not showing on .skp it shows on .skb Pro sketchup , advice , modeling	22	9160	October 9, 2025
SketchUp 2021 Files Don't Display as Thumbnails SketchUp	63	18253	April 12, 2023
SketchUp 2021 Thumbnails Don't Display SketchUp	45	17401	October 21, 2021
Thumbnails not showing but the backup thumbnail skb does SketchUp	2	664	January 9, 2023

File Explorer in Windows 11 is only showing icons; no thumbnails for previews

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