Barry, thanks so much the image. Yes, I am definitely using the SketchUp Bucket Tool (and using the command key to use eyedropper). Bummer about not seeing other cases about this. It is definitely not working on certain colors on mine. I know the colors that are not being “identified” by a gray box when using the eyedropper are from the same paint company. I pulled these colors in as a “new texture” and there are labeled correctly. The only thing they are not doing is having the ability to be specifically indented when I used the eyedropper.
I’m having to use my MAC right now because I was having problems bringing in new textures to my PC version-Sketchup Pro 2015 (have addressed this with tech already and still waiting on resolve…I have that Dell Inspiron that seems to cause some problems with SketchUp).
If you or anybody has any other ideas, I would greatly appreciate it. Thanks again.