Extension Manager / Warehouse won't open

Have just downloaded Sketchup 2024, trying to add the extensions i used on previous versions of SKP.

But for some reason neither the Extension Manager or Extension Warehouse will open? have tried with an existing model to open, and with a new model. neither will work?..

SU 2024 does not properly handle some display configuration.
Most likely the Extension Manager and Extension Warehouse windows opens off screen.

Make sure you are signed into SU.

Follow this guide exactly after selecting: Extensions>>Extension Manager
(Do not click with a mouse or hit any other key)

  1. Hold down the ALT key. Hit SPACEBAR.
  2. Release ALT key
  3. Hit M (Move)*.
  4. Hit one of arrow keys
  5. Move your mouse around (without pressing any mouse key) until you see the missing window.
  6. Press left mouse button on the desired place

*Note I assume you have English Windows otherwise you may need to replace “M” with a localised initiate letter, e.g. “L” in French.

(Do the same with Extension Warehouse)

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Magic!!! never knew that was a thing thank you very much o

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Any other ideas anyone?? @dezmo I tried your method but it isn’t working for me! I have tried re-installing the software, restarted the PC… it is driving me insane!

That means you are doing something differently…
Close your SketchUp, then reopen SketchUp, then :
Follow the guide exactly as written.
.


.

However, there is an other method that can work better for you. It is again essentially to follow exactly as I wrote, nothing more nothing less. :wink:

Close your SketchUp, then reopen SketchUp.

  1. Select the menu with mouse: Extensions>>Extension Manager

  2. Hold down the ⊞ Win key and Shift key together.

  3. While you still holding above keys Hit the right arrow key several times until the Extension Manager windows appears

  4. Release all keys

_
(You can do the same if the first step is selecting the menu with mouse: Extensions>>Extension Warehouse)


Ps. The method also works if you only hold the ⊞ Winkey and hit the right arrow key several times, the most important is to do not click with your mouse or do not hit other keys as written after selecting the Extension Manager menu.

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Thanks, I’ll give this a try tomorrow, I’m out of the office now.

This worked! Thank you!

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