I just upgraded to 2019 and I am tying to export a LayOut file to PDF. The problem I am having is on some of my pages the viewports are dropping out objects from the viewport. I can watch it happening as I am exporting. I did not have this problem with LayOut 2018. Does anyone have any ideas what is going on or how I can fix this?
Either way, it would be a good idea to go back and install SketchUp again using Run as administrator to make sure.
Is it possible there’s an issue with the content in those viewports? Are the viewports all from the same model? Can you share the LO file so we can try it and see if we see the same results?
Thanks - reinstalling would be an ordeal. I am in Japan and my company is in the USA - they have all the licencing information. Yes, all the same model. I am checking the model to see if there is something different with the model components in these viewports
Reinstalling shouldn’t be an ordeal at all. You don’t need to uninstall first and you won’t lose license info or extensions or anything. You’ll just run the installer again and when the option appears, select Repair.
Thanks for all the help. This seemed to have fixed the problem. The SketchUp file was a an overall group. I exploded the group, saved the file and reloaded it into LayOut and now no problems with exporting a PDF from LayOut. Not sure why this worked but it did. Thanks for your suggestions
That smells of bad components. I worked with a fellow awhile back who was experiencing something similar. When we found the offending component and removed it, the issue went away.
I have seen groups that were offenders, usually created on a Mac, though. Something to do with zoom extends, as if they were hiding something(not noticable by bounding box) very far from the origin.
Once exploded (and regrouped directly), the symptoms were gone.