Error while installing

Component Universal CRT (Hotfix KB2999226) has failed to install with the following error message:
“Unfortunately, your version of Windows does not have the prerequisites to install SketchUp. Please use Windows Update to install all critical updates including Hotfix KB299926. Then try installing SketchUp again. (Trimble Code 3)”

The following components were not installed:

  • Visual C++ “14” Runtime Libraries (x64)

The following components failed to install:

  • Universal CRT (Hotfix KB2999226)

See the setup log file located at ‘C:\Users\dell\AppData\Local\Temp\VSD4153.tmp\install.log’ for more information.
i have got this trouble while installing the software. please hekp meout

Did you right click on the installer and choose Run as administrator?

yes,
i did that several times

How about the rest of the specs for your computer including the version of the graphics driver

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