Error - This file crashes upon opening

Upon opening the file I have been working on this past week it crashes every time. It opened yesterday, but something happened last night that made it crash every time. It is 83.1 MB, uploaded below.

Any help would be greatly appreciated! In 20 years of using SketchUp, I have not had this happen.
Kyle

Can you share the .skp file so we can try to identify what’s happening? The link says Access Denied.

Does SketchUp just close or does it create a Bug Splat? And if it is creating a Bug Splat have you sent in the reports with something to identify they came from you?

Yes a bug splat and I have sent them in. Let me know if the drive link works.

I get Access Denied.

Let’s try this one

Same thing.

Should work now on the second link. Thank you

Yep. I’ll see if I have any luck.

Thank you, I really appreciate it!!

I guess I should also mention, that there are stairs and windows from Flextools, but I have been using that for a few years with only minor problems.

Also, I am still able to view the model through a viewport in Layout, not sure if that means anything.

I am also used to using SketchUp for single-family custom homes, not commercial buildings, so I may be pushing some limits here.

I was able to open the file on my PC. I noticed X-ray was active. I wonder if your graphics card is having issues with that or with the extremely large texture images. Are you using the new graphics engine? If so, open a new file, go into Settings (Preferences)>Graphics and select the Classic graphics engine. Then quit and restart SketchUp. See if your model will play then.

I did my usual cleanup process on your model. Fix incorrect tag usage
Screenshot - 10_4_2024 , 7_56_48 AM
Purged unused stuff from the file.
Screenshot - 10_4_2024 , 7_57_04 AM
And reduced the size of the largest textures to something reasonable.


This all reduced the file size by 62%. I also turned off Xray before saving in case that’s bogging down your graphics card. I’ll upload it and share the link in a moment. You could try it and see if it also plays better.

Here’s that purged file.

https://www.dropbox.com/scl/fi/sihz4p0hjugq9thkvtx1c/ARC3309-Building-20241004-Purged.skp?rlkey=tgzr3pyncmkikwylm5gxr7ahu&st=ppq5o1qj&dl=0

THANK YOU!! That worked. I will need to make sure I purge more often and check texture sizes more often.

In terms of the new graphics engine, is that still problematic for others, or is that I am still on an intel mac? I was thinking of upgrading soon.

You’re welcome.

Which part worked? Changing the graphics engine? Using my purged version?

Some people are reporting problems. The old Intel graphics are probably a large part of it.

I switched the graphics engine and used your new file.

The unpurged file did open, but took some time. So Graphics engine for the win.

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Just to see, I tried opening the original file on my 2019 MBP which has the same Radeon graphics as your profile indicates. It also crashed SketchUp for me. The initial crash report from macOS clearly indicated that SketchUp was aborted due to an error in the new graphics engine. However, the report attached to the Bug Splat did not show these details. I mentioned this in the Bug Splat report I submitted.

Good to know, thank you!

Я скачал!