Recommendations for setting up email addresses so each SU license along with a bundle of paid extensions can be purchased by a company admin and then assigned to an employee. Then, when the employee departs the company, the SU license and bundle of extensions purchased by company can be reassigned to a new/ different employee.
Background, purchased licenses for SU and for extensions tied to TID which is an email in the format of name@abc.domain and answer not obvious to me, especially after consulting several SU resellers and consulting SU “tier1” support and “tier1” support manager…
My reseller forwarded my ask to Trimble and both did not know the answer… so here I am offending you by asking if someone in the audience has had some success…
Subscriptions can be reassigned by the Admin on your account, and extensions bought by a given email address can be transferred to another email address by us. You would have the outgoing person send in a support request to do that, from the email address that is soon not going to be valid, and giving the email address of the incoming person.
The option isn’t really there intended to be frequently used, it’s more to help people who keep the extensions for themselves, but now have to use a new email address. If you had two contractors, for example, that worked alternate months, and always kept their own email address, you might think about having them both buy the extensions they need.
This is a question, which is … what is a good practice, a suggested practice if I want my admin to purchase a license of Sketchup and a bundle of extensions, from developers outside of the SU warehouse, then assign that package to a new employee, and when that employee leaves, reassign the SU license and bundle of extensions to a new employee.
This is a question, thank you in advance for your help with this matter
Thank you for responding. In the situation at hand, my system admin would be purchasing a bundle of extensions from outside the SU warehouse.
I am asking for myself. My company. I have recently experienced the distress of not making a better plan for the bundle of extensions I have purchased and linked to a particular email. After spending several hundred dollars on extensions, from outside the extension warehouse, and learning that the path forward, that is contacting each vendor by email and asking for the extension to be bound to a different email is not a good solution. Neither is abandoning several hundred dollars of purchased goods.
This question grows out of a recent conversation I had with Tier 1 support as the admin console, and account management portal software is not working as expected.
It should be obvious that Trimble cannot control any extension that they do not sell through their Extension Warehouse. Currently their EW does not have a “bundle” feature.
The same goes for SketchUcation. They can only control extensions sold through their Extension Store. They do have a bundle feature that makes it easy to migrate extension to a new SketchUp version, but I am unsure if a bundle can be reassigned. Check with the Admins at SketchUcation.
The root cause here is on the extension developers that choose not to sell via one of these central extension webstores. But how many are there really?
Perhaps if the SketchUp Extension Warehouse would lower their charges to be more in line with Lemon Squeezy and Gumroad, more developers would sell through the warehouse rather than direct or through one of the other webstores? Even the Apple App Store, which the EW rates were based on, has halved the commission rate to 15% for cumulative sales at less than $1 million per year.