Hi
We have been working on some house plans and they just disappeared. The screen just has the axis on it and when I try and zoom in or out I can’t see my drawing anymore.
What can I do to get it back?
You’ll have to upload the file and someone might be able to find the geometry and the issue.
Did you try zoom extents
Had you been attaching leader texts to things in your model? There is a bug in versions prior to 2019 that can cause texts to swoop off to the edge of the universe when you edit the object they were anchored to. The SketchUp camera also moves away trying to show them, and everything else zooms down too small to see. If you can share the model, some of us can repair it if this is the cause. If you search the forum you can also find Ruby snippets that correct the issue.
House Plan 010919.skp (648.2 KB)
Worked it out yesterday - thanks for all your help.
And I posted the answer within two minutes of you posting your model.
Hi.
It seems that I have lost my drawing - It looks that I can’t zoom.
I have tried almost everything - all type of zoom’s, but my drawing is still missing. The file size is 41 MB, so there has to be somethig there. Is there anybody who have a good idea?
Here is a pic from my screen.
Here is my file: Dropbox - Untitled4.skp - Simplify your life
There are several things that can cause this kind of issue, and it is not possible to diagnose which from just a screen shot. If you upload your model file to a sharing server and provide a link to it here, people will pitch in to help.
- you are viewing the model upside down.
- the “Thick line” in the middle of your screenshot is a collection of edges. One that I selected is 4014248052686349,0 cm long (about 40142480527 kilometers, a distance that takes you well out of the solar system) Select what is there by right-to left window (it reports 4 entities), press Delete. Then select Top view and do a Zoom Extents.
- The model still has something outside the main model area that can be removed by selecting all (ctrl-A) and deselecting what belongs to your model at the left bottom corner of your screen and pressing Delete.
I tried to upload another sketchup file into the one i was working on to copy something from it and my file then did some weird thing and now i can only see the sky and ground and axes lines no matter where i orbit. I used the zoom extents tool and all that and i can see the yellow outline box of what i think is my work but i cant access it and it just disappears again after i click off. PLEASE HELP ASAP.
BATH.skp (3.9 MB)
I’ll see what I can do to fix it. What version of SketchUp are you really using? Your profile shows contradictory iformation. There isn’t a free web desktop 2025.
studio subscription i think
is that the right answer. Sorry idk how to check that
Fix your forum profile. It doesn’t help you when you put incorrect information.
You should upgrade to SketchUp 2026.
I fixed your file and also fixed incorrect tag usage.
BATH fixed.skp (4.0 MB)
I don’t know if you have a Studio subscription or not. What do you see when you go to Help>Manage Licensing? You could show a screen shot of that.
omg thank you so much ive been trying to resolve this for the last hour and saw that this community might help so i sent a message, didn’t think anyone would actually get back to me especially that soon. Your a life saver. So what did i do to cause that. cause I want to copy something from another file into this one how can i do that.
yes it says studio subscription
It’s hard to tell. You could share the other file and tell us exactly what you were trying to copy over.
Put that in your forum profile then.