Just signed up and the dimension box was displayed but after paying monthly its now gone … ?? Crazy
Right click on the bottom task bar and select both measurement options.
If it’s not that, check that your window is full screen and it’s not just below the edge of the screen.
/snark Yes, that is how it works - you pay money and random UI stuff gets turned on and off. Next week it will be the move tool. It makes it fun for us other users here on the forum to help people. /endsnark
But seriously - something isn’t right. Make sure it’s enabled. Make sure you don’t have a weird overlapping window thing happening. Etc etc.
Did you make sure to run the installer ‘as administrator’?