Dibac sketchup window placement does not work

good day I bought dibac sketchup, but at the time of placing a window or door it takes time to display the window and I have to perform the action to configure the window again, sometimes I can place it and sometimes I can’t. When I raise the model I do not see the window, before buying it, that did not happen. I thank you very much

Maybe they can help you: https://www.dibac.com/dibac-cad/support/

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