DiBac plugin

Hello all,
a week ago I have bought Dibac plugin, but I never get something from them, I mean email receipt, key and so on.
I have wrote many time to the support, but their email sever seems to be full.
I call them by phone, but no reply. So can someone say me if this team is stll alive ? as their payment processor works very god !!! I paid them to get what ?

Thanks in adevance

Thanks all

How did you solve it? I have the same problem.

I have wrote and call them many times, than I have post here.
Use their suport contact form in their site
Support - (dibac.com)
and write there once a day until they send activation