Checkup 2017 not work but SketchUp 2017 start ok


#1

Hi there, I buy new laptop for SketchUp 2017 (Lenovo ideapad 310, i5 7th gen, 8Gb ddr4, screencard intel HD 620/NVIDIA Geforce 920MX). Checkup dont run but SketchUp2017 start ok.
Is it possible that there is problem with SketchUp2017 and is it better to change laptop?


#2

Checkup v17.1 has some known bugs.

Have you tried to run Checkup, after SketchUp 2017 was installed ?

Did Checkup create a .sulog file on your Desktop ?

If SketchUp 2017 runs, then be sure it uses the Nvidia card (and not the Intel integrated graphics,) by setting via the Nvidia Control Panel.


#3

Yes, i have tried it also after installing.

There is not any new file after trying start checkup.

It uses Nvidia card.


#4

You say that sketchup starts ok. I would exercise it and see whether you find crashes or strange display issues. If it runs ok, I’d forget about checkup and just start using sketchup


#5

Thanks a lot both of you. I just start using Sketchup. I have 28 days left to change laptop.


#6

@Moda

Checkup doesn’t provide any additional functionality to SketchUp. It was designed primarily as a support tool to help determine if a system meets the necessary hardware/software requirements to run SketchUp 2017.

As long as you’re not seeing any OpenGL errors in SketchUp 2017 (Window > Preferences > OpenGL) you should be fine.

Thanks,
Mark Chandler