Hi all, I’ve been working on a file in SketchUp 2024 and now when I try to save, I get the following error: SketchUp is unable to save your model. It is recommended that you attempt to save your model to SketchUp Version 2020 or earlier to prevent any loss of data. [Screenshot 2024-05-29 at 22.3…

Now that’s rich, the error message prompting an export to 2020 when it’s been removed :smiley: install Dezmo’s tool here [image] Dezmo Save to older SketchUp Version Extensions This Extension specifically made for SketchUp 2024.0. to allow to save to older SketchUp versi…

Thanks for the tip. If I save to an earlier version, can I open it back up in SketchUp 2024 and proceed editing with the same file and saving it like normal? Or would I always have to save as an earlier version now? Does anyone know what to look for in the model that could be causing this?

Here’s the file saved as version 2020 using that extension by Dezmo in case anyone case see what’s going wrong: bookshelves_corrupt_file_save_2020.skp (14.9 MB) EDIT 1: Well since I saved it in the 2020 version I tried to undo my work until I could get to a point I could save again, and it seemed…

When I’ve seen that error and manage to get the file opened again, the problem would most likely happen again. It would be very useful if you did find steps that made the problem happen every time.

[image] ateliernab: Now that’s rich, the error message prompting an export to 2020 when it’s been removed :rofl: do this thing we don’t allow you to do. Having seen this dialogue before I am curious why the old file format would be considered a refuge when the new one fails. I can’t back it …

[image] endlessfix: I wonder if the new file format is somehow more susceptible to corruption? well it’s more compressed, so it wouldn’t be a surprise, compressing stuff can be dangerous. I also can’t back it up with stats, but pretty much all the broken files we see are coming from windows. …

I suspect that is because the majority of companies with a policy of always storing on a network or cloud also have an IT department that mandates Windows.

plus, when I installed windows 10 back in 2017, it had a “compression option” enabled by default, some files / folders would have a small icon on the side telling me windows had compressed them to optimise storage. it would compress stuff like a picture or a whole movie without asking. can’t tell y…

[image] ateliernab: but pretty much all the broken files we see are coming from windows. I have noticed that too, some of it is cloud based saving problems but much of it is not

Stuff like that [Dominic JL] Two blue arrows at top right of icons windows-10, windows-explorer, icons, microsoft-office-2007 asked by Dominic JL on 09:02PM - 17 Nov 15 UTC NTFS compression enabled. on my previous machine, …

Can't save model in SketchUp 2024 - "Save your model to 2020 or earlier to prevent any loss of data"

SketchUp

ateliernab May 30, 2024, 6:19am 2

Now that’s rich, the error message prompting an export to 2020 when it’s been removed

install Dezmo’s tool here

and you’ll be able to export again to older versions.

Can't save my file

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Can't save model in SketchUp 2024 - "Save your model to 2020 or earlier to prevent any loss of data"

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