Can't Connect to Google Warehouse


#1

Neither SU15 nor 14 will connect directly to the Google Warehouse. I have cleared the cache in Internet Explorer and adjusted the security settings as recommended by SU Support. For some reason my copy of explorer will not go straight Google. I normally use Chrome. Perhaps there is a virus interfering with IE. Does anyone know of a workaround?


#2

SketchUp and its 3D Warehouse are not anymore owned by Google, but now independent (and belong to Trimble). That means 1. we are actually talking about “SketchUp 3D Warehouse”, and 2. more importantly the domain (web address) has changed from ‘sketchup.google.com/3dwarehouse’ to ‘3dwarehouse.sketchup.com’. But all versions of SketchUp should automatically redirect without the user noticing.

For some reason my copy of explorer will not go straight Google.

So with the background info above, it should not go to Google, but what happens instead? Does this only happen inside SketchUp, or when you open Internet Explorer on your desktop?


#3

Do you get anything when you bring up 3dwarehouse in SketchUp, or “I’m not online”? But you can get to https://3dwarehouse.sketchup.com in IE?