Can't access Trimble ID account SketchUp Pro

I don’t receive my activation mail on my e-mail adress. Even after using the option to resend the activation link several times. can anyone help?

I have had contact, apparently, the customer had bought at Trimble.com, but was not able to activate the Trimble ID that was assigned to. Somehow, resend Activation does not work, either.
@colin could you assist?

I have had cases where when I resent the link it got through ok, but even then it most likely went to a junk mailbox.

Check all mailboxes for the message. If you don’t find it, send a message to us here:

https://help.sketchup.com/en/contact-support/billing-question/form

Dear Colin,

thank you for your message. The link you send me is not working. Sending the form gives an error.

Ok after a third try it worked.