Installed Sketchup 2021 Pro, Annual Subscription on my Macbook Pro (macos Catalina) today. Downloaded from the 2020 Update Software link. Sketchup 2020 works fine on my laptop. Ran 2021 and I get a “Please Authorize Sketchup” pop-up saying that I have too many machines. The “Manage Activations” button leads to my profile with no indication as to what to do next to “manage activations”. License enforcement through obscurity is poor practice.
I was under the impression that with the annual subscription, I logged in at each use and the “authorized machines” were moot, I could run sketchup on the machine I was currently logged into. If this is not the case, I cannot use sketchup. Did the license change with 2021 and I didn’t read it? Do I have to do something unrelated to the software use like clear my cache? Poor programming.
I de-installed 2020 pro using the instructions on the Trimble site, in case that was the issue, and it did not change anything. I cannot tell which machine is blocking execution of 2021 nor how to actually deactivate the offending machine, if there is one.
Note that 2020 works fine, but offers no way to deactivate that instance (that I can tell) if that is the problem.
Hate to have to leave sketchup because of overly restrictive and hard to manage licensing. I have abandoned other CAD programs for this.