Cannot contact the geo location service. Please check your internet connection and try again

geolocation

#1

Hi, I’m using Sketchup pro 2018. When i want to add geo location it gives me a error message of “Cannot contact the geo location service. Please check your internet connection and try again.”

But i have a internet connection in my desktop… eventhough i got this error. I uninstalled SU18 and reinstalled SU18, even i got that error. When I try
SU 17, there also i got the problem. Kindly help me.

Thanks in advance

Regards,


Balachandar R


#2

You’re the second person today to report this. I’ve just tested it in SU2018 and it works fine for me. It’s possible it is a server access issue. Where are you located?

You could try clearing caches and see if that helps.