Beginner need help!

Hello all new to this so i buyed myself a new laptop to start modeling!
Problem i have is that it crashes every 5 min or so. i started to download the 64bit 2016 vers and then i tryed to download 32bit 2016 vers and it is still the same problem that it crashes !!!

what do i do? is my new computer not good enogh ???

System Information

Windows 10 Home 64-bit
AMD A10 Extreme Edition Radeon R8, 4C+8G (4 CPUs), ~2.0GHz
Card name: AMD Radeon™ R7 Graphics
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x9874)

Is SketchUp crashing when you are running it or is your computer crashing?

If it is SketchUp that is crashing frequently, it could be related to your graphics card. Unfortunately AMD Radeon cards are known for their poor support of OpenGL. Try opening SketchUp and immediately go to the Window menu. Click on Preferences>OpenGL. Disable Hardware Acceleration. Click OK and close the window. To make sure the change is set, quit SketchUp and restart. If the GPU was the problem, you should see an improvement.

You can check for updates to the drivers for the graphics card and install those. Re-enable Hardware Acceleration and see if it’s better.

Recently driver updates for Radeon cards also included an application called which seems to wreak havoc with SketchUp and some other programs. You might check to see if it is installed and remove it. If you install driver updates will most certainly be installed. Check after updating and remove it. Or, if you are given an opportunity to prevent it being installed, you should do that.


only sketchup

thanks for the really god help i got frome you. its all resolved now !!! got myself an even more powerful computerand it has nvidea geforce 940m withh 2gb dedicated vram. havent had a singel problem in 4h now!!!