I am the administrator for our schools Google Workspace for Education. I went into the admin console, under Apps and “allowedlisted” SketchUp. I then located SketchUp in the marketplace and clicked the blue install button. I received an error stating it could not be installed. Any ideas on what to do next?
Hi @mmbettridge, thanks for the post. I don’t know what might be causing that. Are you using a super admin account to do it or just a regular admin account?
I am a super admin.
Ah, thanks for the clarification. If that is the case, you definitely should not be seeing that when you attempt to do an install. Can you confirm that you went through all the steps outlined in the video I am going to link at the end of this post? Also, once you have confirmed that, can you post a screenshot or video of exactly what you are seeing as the error pops up? I may be able to get some additional info from that. Once I have that info I can find a fix for you faster.