3D warehouse collections not showing

Hello everyone,

My collections do exist and are visible in the org account. However, they do not appear when accessing them through our plugin in sketchup. This issue arises after I made some changes to the org. collection. any ideas?

link works for me. Maybe clear your browser cache. did you rename a model/collection then click a bookmark pointing to an old named version?

this issue was resolved by Trimble. it was a short outage.