(1) This thread nor your forum profile actually indicates what version of SketchUp you are having issues with.
(2) You just bought a license, for which version ? (I would guess 2017) FYI, SketchUp licenses are version specific.
- IF you bought the correct version license, did you successfully enter the license information and activate SketchUp via the Welcome dialog’s license pane ?
(3) If your issue is graphics driver related, you’ll need to know (or an IT tech will need to know,) what the current driver version is that you (or Windows) have installed.
For some general troubleshooting, see Ty’s new thread:
If these tasks are beyond you for whatever reason(s), I suggest finding a reputable local IT service (ie, like GeekSquad or similar.)