Windows 7 0xc000007b error on startup


#1

Hi,

I just downloaded and installed SketchUp 2015 but I can’t get it to run. When I try to run it I get:

The application was unable to start correctly (0xc000007b). Click OK to close the application.

When I hit “OK” naturally it just closes and nothing else happens.

I am running on:
Windows 7 64 bit
NVidia GeForce GTX 770


#2

Have you tried to reinstall it?


#3

Be sure you are all updated from Windows Update, SP1 etc.

SU 2015 needs dotNET 4 up to date as well.


#4

The other thing I’d ask is did you Run the installer with elevated privileges ?

See the instructions here:
Installing SketchUp: http://help.sketchup.com/en/article/56085


#5

I reinstalled as Administrator and now it works fine.

Thanks for the help!


Sketchup 2018 can't iniciate / error 0x000007b / Win10 Pro
SketchUp 2018 won't Launch
#6

By default windows 7 does not expose the buit-in administrator user at the log on screen it is a hidden elevated administrator account that has full unrestricted access rights and permissions on the computer. The one you see exposed on the log in screen is an un-elevated administer account that is created by default during the installation of windows 7.
See this link on how to expose it if you need it but you should not.


#7

Yes, these days, the right-click “Run As Administrator” pattern is much safer.

But the information about the logon is also interesting.