VRay will not remain installed

I purchased VRay (3.60.02) from the Chaos Group and for some reason I have to reinstall it almost every time I open Sketchup. The tools just disappear. It is incredibly frustrating and a huge waste of time. If i’m opening a large file that can take 10 or 15 minutes then I have to close the program down again because the plug-in is gone. It’s ridiculous, and the fact one on one assistance via email or online chat isn’t available unless you have Pro is not good enough. The Chaos Group have attempted to fix this issue twice to no avail so I’m assuming there is a possibility it could be a SketchUp Make issue, but there’s no one available to check with.

run both installers as Administrator (right-click and choose 'Run as Administrator)
run to a local reseller and buy a license if you are using SketchUp Make commercially, if you don’t,
run away

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