"Unsupported Browser"

Just recently updated Chrome to 76.0.3809.25 official beta 64bit. Can’t quite figure out why I’m getting the unsupported browser page redirect just a split second after the warehouse site loads. I can search warehouse inside of SU2017 and can access via other browsers (Opera 60.0.3255.170, Firefox 67.0.2, and Edge 42.17134.1.0).

What am I missing? Or, is there a user-agent string you need to update?

Seems to be an error in the check for whether the browser is documented.

  1. What URL are you on? Ctrl-shift-L will put it in the search bar
  2. You’re on beta. Works fine on Canary for me (77, you’re on 76, public release is 75). So what’s different?

Not sure what’s different. I disabled all extensions, deleted cache and cookies. After deleting cache, it takes a split second longer to redirect. Javascript is enabled. User-agent changes don’t seem to affect it one way or another in the Chrome browser I’m using. I think I can see where the problem is occurring, in the file, “legacyRedirect.ts”.

It looks like your Chrome is failing our unicode check, which is odd, given that all modern browsers, including Chrome, easily support unicode.

Do you have any extensions that could be messing with the default character set?

I suppose we could remove the unicode check given that it’s such a basic thing, and we can essentially assume it’ll work, but I wonder how many other people are in the same situation.

1 Like

Whoops, I just re-read your post saying you disabled all extensions. Hmm, well the unicode check failing is definitely the reason that you’re seeing what you’re seeing, but I’m at a loss as to why it would fail on yours and work in all other people’s Chrome.

Yeah, just to make sure I didn’t mess up the process, I repeated the process: turned off all extensions, cleared the cache, then restarted. Still no joy.

We pushed out a fix. Give it another shot and let us know what happens.

2 Likes

Oh yeah, that fixed it. Thanks so much for being responsive. :smiley:

2 Likes

Fantastic. Thanks for reporting it.

1 Like